November 22, If customers' devices meet the update requirements below, they can upgrade to the most current software version. October 19, If customers' devices meet the update requirements below, they can upgrade to the most current software version. June 19, If customers' devices meet the update requirements below, they can upgrade to the most current software version. April 14, If customers' devices meet the update requirements below, they can upgrade to the most current software version.
December 19, If customers' devices meet the update requirements below, they can upgrade to the most current software version. November 9, If customers' devices meet the update requirements below, they can upgrade to the most current software version. Wireless coverage map. Network awards. Global coverage. Get more. Verizon Up. Device protection. Verizon Cloud. Health discounts. Social impact. Support Support Support Close. Support overview. Mobile support overview. Account management. International trip planner.
Order status. Download My Verizon App. Community Forums. Home support overview. Fios Internet. Home Phone. Speed Test. Download My Fios App. Contact us. Sign in. Choose your cart Mobile solutions. Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. Page contents. Before you download: Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection. Ensure your battery is fully charged before starting the software update.
System Update System Update Instructions. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. When the download is complete, you'll receive a notification that there's a new software update available for installation.
Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin. Select Install now and your device will power off and back on and the installation process will begin. Tap OK to begin the installation. Note: If you choose Defer , this will delay installation and you'll be taken back to the Home screen.
The software update message will appear periodically until you install the update. Your device will power off and back on and the installation process will begin. Once the installation is complete, the device will power off and then back on again. If your device finds a new software update, tap Download now. When complete, a screen will appear advising you that the new version of software is ready to be installed.
Tap Install update. The device will power down and power back on. A screen will appear stating that the installation has been completed. Tap OK. Tap Wi-Fi. Next steps and additional links. If for any reason this software update doesn't fully download, our Software Upgrade Assistant tool can provide immediate self-serve troubleshooting guidance. Not sure if you're eligible to upgrade yet? Find out fast in My Verizon. Related Topics.
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